Terms of Service

These Terms of Service (“Terms”) govern your use of the website at bestplay.studio and any products, applications, or services (each a “Product”, together the “Products”) operated by BESTPLAY STUDIO YAZILIM ANONİM ŞİRKETİ (“Bestplay Studio”, “we”, “us”, “our”).

By accessing our website or using any Product, you agree to these Terms. If you do not agree, do not use the Products.

1. Who we are

BESTPLAY STUDIO YAZILIM ANONİM ŞİRKETİ, a joint-stock company (Anonim Şirketi) registered under the laws of the Republic of Türkiye, with its registered office at Maslak Mahallesi, Anka Sokak, Mashattan B4, No: 2 B/4, İç Kapı No: 71, Sarıyer, Istanbul, Türkiye.

Contact: legal@bestplay.studio.

2. Eligibility

You must be at least the age of digital consent in your country to create an account. If you are under 18, you must have the consent of a parent or legal guardian. Accounts for organizations (clubs, federations, academies) must be created by a person authorized to bind that organization.

3. Your account

You are responsible for keeping your credentials secure, for all activity under your account, and for notifying us promptly if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms, behave abusively, or create legal or security risks for us or other users.

4. Subscriptions and auto-renewal

Some Products are offered on a subscription basis. The following applies to all subscriptions, subject to specific rules for the payment channel you used.

• Free trials. If we offer a free trial, it converts to a paid subscription at the end of the trial unless you cancel before the trial ends.
• Billing. You authorize us (or the applicable store) to charge the payment method on file for the applicable subscription fees plus any taxes.
• Auto-renewal. Subscriptions automatically renew for the same billing period at the then-current rate, unless you cancel at least 24 hours before the end of the current period.
• Cancellation. You may cancel at any time, effective at the end of the current billing period. Cancellation does not entitle you to a refund for the current period unless required by law or by our Refund Policy.
• Price changes. We may change subscription prices. We will give you reasonable notice before a price change takes effect and an opportunity to cancel before the new price applies.

4.1 Apple App Store (iOS) subscriptions

Subscriptions purchased through the Apple App Store are billed by Apple and subject to the App Store Terms of Service. Manage or cancel your subscription in your Apple ID account settings. We cannot issue refunds for Apple-billed purchases — contact Apple directly via reportaproblem.apple.com.

4.2 Google Play (Android) subscriptions

Subscriptions purchased through Google Play are billed by Google and subject to the Google Play Terms of Service. Manage or cancel your subscription in the Google Play Store app. We cannot issue refunds for Google-billed purchases — request a refund via play.google.com.

4.3 Web subscriptions via Lemon Squeezy or Paddle

For web subscriptions, the merchant of record is Lemon Squeezy or Paddle, which collects payment on our behalf, handles tax compliance in most jurisdictions, and issues invoices. Refunds for Lemon Squeezy and Paddle purchases are governed by our Refund Policy.

5. Fees, taxes, and invoices

Prices are displayed in the currency and amount at checkout. Taxes (VAT, KDV, sales tax) are added where applicable. Invoices are issued by the merchant of record (Apple, Google, Lemon Squeezy, Paddle, or Bestplay Studio directly) depending on the channel. For B2B invoiced sales, a separate agreement may govern payment terms.

6. Acceptable use

You agree not to:

• Use the Products in violation of any law, including Turkish, EU, US export, or applicable sanctions
• Infringe on intellectual-property rights
• Upload or transmit malware, scripts, or content that is illegal, defamatory, or harmful
• Attempt to access, disrupt, or reverse-engineer the Products or any underlying infrastructure
• Use the Products to harass, stalk, or threaten other users
• Use automated means to scrape, crawl, or extract data in bulk without our written permission
• Resell or sublicense the Products without our written consent

We may suspend or terminate your account for violations, with or without notice.

7. Content you create

You retain ownership of the content you create or upload (“Your Content”). You grant Bestplay Studio a worldwide, non-exclusive, royalty-free license to host, store, process, display, and back up Your Content solely as needed to provide the Products. You are responsible for Your Content and warrant that you have the rights to upload and process it.

We do not claim ownership of Your Content and do not sell it. See our Privacy Policy for how we handle personal data.

8. Our intellectual property

Bestplay Studio and its licensors own the Products, including software, design, trademarks, logos, and content created by us. We grant you a limited, non-exclusive, non-transferable license to use the Products for their intended purpose, subject to these Terms. You may not copy, modify, distribute, or create derivative works from our materials without our written consent.

9. Third-party services

The Products may link to or integrate with third-party services (payment providers, identity providers, accreditation bodies, sports data feeds). Those services are governed by their own terms and privacy policies. Bestplay Studio is not responsible for their acts or omissions.

10. Warranty disclaimer

The Products are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Products will be uninterrupted, secure, or error-free.

11. Limitation of liability

To the maximum extent permitted by law, Bestplay Studio’s aggregate liability under these Terms is limited to the greater of (a) the fees you paid to Bestplay Studio in the 12 months before the event giving rise to the claim, or (b) one hundred Turkish Lira (₺100). We are not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, or loss of goodwill. Nothing in these Terms limits liability that cannot be limited under mandatory law.

12. Indemnity

You agree to indemnify and hold Bestplay Studio harmless from any claims, damages, liabilities, or expenses (including reasonable legal fees) arising from your violation of these Terms, your use of the Products, or content you upload that infringes a third party’s rights.

13. Termination

You may stop using the Products and delete your account at any time. We may suspend or terminate your access for material breach of these Terms, legal requirement, or safety reasons. Provisions that by their nature should survive termination (IP, disclaimers, limitation of liability, indemnity, dispute resolution) survive.

14. Changes to these Terms

We may update these Terms. Material changes are announced on this page and, for account holders, by email. Continued use of the Products after changes take effect constitutes acceptance.

15. Governing law and dispute resolution

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-laws principles. The courts and execution offices of Istanbul (Çağlayan) have exclusive jurisdiction for any dispute, without prejudice to mandatory consumer-protection rights you may have in your country of residence.

For consumers in Türkiye, the monetary thresholds for Consumer Arbitration Committees (Tüketici Hakem Heyeti) and Consumer Courts (Tüketici Mahkemeleri) under Law No. 6502 apply.

16. Contact

• Legal: legal@bestplay.studio
• General: hello@bestplay.studio
• Support: bestplay.studio/support